Filter
Top Products
Advanced functions
50
Figure 12: Direct outbound mode
Direct Outbound mode requires an Outgoing Call Service DN configured
in your MCC 3100 settings. For more information, see “System settings”
on page 26.
When the MCC 3100 is configured for Direct Outbound mode, you can
switch from Direct Outbound mode to Call-me-First mode for advanced
calls. See “Advanced call” on page 52.
Call-me-First mode
In Call-me-First mode, your calls are completed in two steps. First the
enterprise telephony system calls you. After you answer, the enterprise
telephony system calls the other party. See “Call-me-First mode” on
page 50.
Figure 13: Call-me-First mode