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Supervisor features
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To use Answer Emergency:
Using Call Agent
Use the Call Agent feature to contact an Agent.
To use Call Agent:
1. When the LCD next to the Answer
Emergency key flashes, press the
Answer Emergency key.
Note 1: The Agent ID of the person
contacting you displays on your IP
Phone.
Note 2: The LCD remains lit as long as
you are on the call and your status is
displayed as Not Ready.
2. Press the Goodbye key to end the call.
1. Press the Call Agent key.
or
2. Choose one of the following:
— Press a selected Agent key.
— Dial the agent’s Position ID.
AnsEmerg
(Goodbye)
CallAgt
AgentKey