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Mitel 5330/5340 IP Phones – User Guide
• When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is
automatically established.
To turn Handsfree Answerback off:
• Press the flashing
(MUTE) key once. The MUTE key light turns OFF.
• To respond to a Direct Page when Handsfree Answerback is OFF, see "Direct Page -
Handsfree Answerback Disabled" elsewhere in this guide.
Note: By default, Handsfree Answerback is turned OFF at your phone. If the
(MUTE) key is
OFF when your set is idle, Handsfree Answerback is OFF.
To answer a call using Handsfree Answerback:
Phone state before Page arrives To answer the Direct Page
Phone is idle and MUTE
is flashing
1. Check that MUTE is OFF.
2. Listen for the paging party.
3. Begin speaking.
4. Lift the handset if you wish to switch from a
Handsfree call to a handset call.
You are on a handset or headset call,
and MUTE is OFF
1. Check that MUTE is flashing.
2. Press MUTE. The light turns ON solid, and you are
now speaking to the paging party and have muted
your handset/headset call.
3. Speak to the paging party. Press MUTE to alternate
between handset/headset and handsfree calls.
You are on a MUTED
handset/headset call, OR, you are on
a Handsfree call
The party paging you receives a busy tone. Handsfree
Answerback does not interrupt your call.
To end a Handsfree Answerback call:
• Press either
(SPEAKER) or (CANCEL).
When the Handsfree Direct Page call ends, the MUTE key light returns to the state it was in
before the call was established.
Direct Paging - Handsfree Answerback Disabled
Your administrator enables or disables Handsfree Answerback and you can also turn it on or off
on your phone. To turn Handsfree Answerback off, see "Direct Paging - Handsfree Answerback
Enabled" elsewhere in this guide. When Handsfree Answerback is disabled on your phone and
you receive a Direct Page, the Direct Page is indicated by a single burst of tone.
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