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6
Handling Console Basics
If you want to ... Then
Send outside calls to another telephone or calling See Night Service, p. 22.
group after normal business hours.
Enter an account code before or during a call. See Account Codes, p. 19.
Use your console as an alarm clock. See Alarm Clock & Timer, p. 19.
Time calls or meetings.
View the number of system alarms. See Alarm, p. 19.
Page co-workers over their speakerphones or a See Paging, p. 22.
loudspeaker system.
Choose a message to leave for co-workers who have See Posting Messages, p. 16.
display phones.
Screen calls on Call buttons or use your DSS to See Inspect, p. 21.
check whether a co-worker has posted a message.
Use a headset for hands-free call handling. See Headset Features, p. 9.
Speak to someone privately while handling a call.
Block most calls to your console to prevent interruptions See Position Busy, p. 23.
or when leaving your console for a period of time.
Have a co-worker’s calls ring at your console. See Follow Me, p. 21.
Cancel calls forwarded to your console.
Adjust volume of the speaker, handset, or ringer. See Volume button, p. 1.
Put a call on hold at your console. See Hold, p. 10.
Set up a conference with as many as four other See Conference, p. 11.
participants.
Direct a call to a co-worker’s telephone. See Directing Calls, p. 11.
Be notified when the number of calls in queue See Responding to the Queue, p. 12.
exceeds the programmed threshold.
This table shows where to look for information about performing specific console activities. Any features
that do not have detailed instructions can be used by following the instructions in Using Features, p. 18.
Feature Finder
QCC pp 03-09 4/14/97, 10:34 AM6