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- Pickup -
Use Pickup to pick up a call:
• Parked by you or another operator in a
park zone
• Parked at an extension by a co-worker
• Put on hold at an extension
• Ringing at a line or extension
• Ringing at an extension for a Pickup
group of which you are a member (ask
your system manager whether you are in
a Pickup group).
If you pick up a call for a Pickup group, you do
not need to know which extension in the group
is receiving the call.
To use Individual Pickup:
1. Press the Home button.
2. Select
Pickup
.
3. Dial the extension number or press the DSS
button for the extension.
OR
Dial the line number where the call is
ringing or press the DSS button for the line.
OR
Press the DSS button for the park zone.
To use Group Pickup:
1. Press the Home button.
2. Select
Pickup Grp.
- Position Busy -
Use Position Busy when you want to prevent
most calls from ringing at your console.
When you turn on Position Busy, the only calls
that ring at your console are calls made directly
to your extension number and calls that are
sent to your extension from co-workers using
the Forward and Follow Me features. All other
calls go to another operator or to a telephone
that is a member of a calling group
programmed by the system manager to be a
backup position.
Note: If no other operator position is available
for backup and/or if there is no Position Busy
backup programmed in your system, Position
Busy does not work.
To use Position Busy:
1. Press the Position Busy button to turn on
the feature.
The green light next to the button goes on.
2. Press the Position Busy button again to
turn off the feature.
The green light next to the button goes off.
Often-Used Features
QCC pp 10-24 4/14/97, 10:38 AM23