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72 Caring for Your Phone
Before requesting support, please try to reproduce and isolate the problem.
When you contact support, be ready to provide the following information:
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
Standards and safety information
For standards and safety information, visit the Cellular Telecommunications
Industry Association (CTIA) Web site at www.wow-com.com or call 888-
901-SAFE (toll-free, U.S.A. only).
Safety Information
Safe operating instructions
Read these cautions before you use the phone.
If you have a pacemaker, keep the phone at least six inches
(15 centimeters) away from your chest. If your phone is too close to a
pacemaker, its radio frequency (RF) energy may interfere with the
pacemaker. If you have any reason to suspect a problem, turn off your
phone immediately. (See page 72 for more information.)