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Chapter 3: Supported Reports and KPIs
IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack 25
Infrastructure
CallManager Server
CCM Server Quality Resource
KPIs
• CCM Rejected Devices (Nb) (Gauge)
• CCM Physical Memory Utilization (percent)
• CCM Registered Devices (Nb) (Gauge)
• CCM CPU Utilization (percent) (avg last 5 mn)
Charts
• Managed Devices
• CPU Utilization Distribution Chart
CCM Sql Server Resource
KPIs
• CCM SQL Server number of locks
• CCM SQL Server free buffers (Nb)
• CCM SQL Server Cache Hit ratio (percent)
• CCM SQL Server number active user connections
• CCM SQL Server Availability percentage
• CCM SQL Server number of pending rw
• CCM SQL Server Total number of Pages
• CCM SQL Server number of blocked users
Charts
• Cache Hit Ratio percentage
• Server Availability
CCM Sql Server Group
KPIs
• CCM SQL Server number of locks
• CCM SQL Server free buffers (Nb)
• CCM SQL Server number active user connections
• CCM CPU Utilization (percent) (avg last 5 mn)
• CCM SQL Server number of pending rw
• CCM SQL Server Total number of Pages
• CCM SQL Server number of blocked users