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[61] Troubleshooting
www.uniden.com
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps
do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm,
Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)
Symptom Suggestion
The charge LED won't
illuminate when the handset is
placed in the cradle.
• Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset)
and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
The audio sounds weak.
• Move the handset and/or base away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
Can't make or receive calls.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If an outside call is already using a line, you cannot use that line to
make another outside call.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter and the backup battery.
• Change the Digital Security Code (see page 14).
The handset doesn't ring or
receive a page.
• Make sure that you are not too far from the base.
• Charge the battery pack in the handset for 10 hours by placing the handset on the base or charging
cradle.
• Change the Digital Security Code (see page 14).
Severe noise interference.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones,
alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.
UP742.book Page 61 Thursday, February 3, 2005 9:39 PM