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Troubleshooting
What do I do if . . . ?
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Nothing happens when you dial
• Is the machine plugged into your telephone socket? 6
• Does your line accept tone dialling 1
‘00’ flashes
This means the machine’s using its own OGM1 outgoing message. 4
If you record a new OGM1, ‘00’ stops flashing. 5
‘Lo’ flashes
There's no battery or the battery's low. 2
The machine won’t answer calls
• Is it plugged into the telephone socket? 6
• Is it plugged into the mains and switched on? 2
• Is it switched to answer calls? Press ON/OFF so that the
message display (‘00’ etc) is on. 8
• If ‘FL’ is displayed, the memory’s full. 8
The machine answers but won’t take messages
• Check OGM1 is set, not OGM2. (If OGM2 is set, the red
light flashes.) 8
• Is it switched to answer calls? Press ON/OFF so that the
message display (‘00’ etc) is on. 8
• If ‘FL’ is displayed, the memory’s full. 8
The machine keeps recording (‘--’ keeps flashing) when you pick
up another phone
• Press and release the hang-up switch 9
Your messages are announced with the wrong time and day
• Press SKIP to hear the time and day setting. If it's wrong,
reset the clock. 3
Remote access problems
• Are you using a phone with Tone dialling? 10
• Try to use a phone which sends a tone for as long as you
hold down the button. Most mobile phones have a ‘long
tone’ setting. 10
• Did you leave more than 15 seconds between button presses? 10
• Are you using the correct security code? 10