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6.
Troubleshooting Chart
PROBLEM
Telephone does not in-
dicate the Line in Use
of other types of
telephones.
No dial tone when
handset is picked up.
No dial tone when line
button is pressed.
Will not dial.
There is a clicking
sound during dialing.
You cannot be heard
by other party.
Cannot hear the other
party or other party is
hard to hear.
Phone does not ring.
Line LED flashes, but
phone does not ring.
The telephone con-
tinues to ring after the
handset has been pick-
ed
UD.
Low Battery LED
flashes.
Low Battery LED stays
on.
m
SOLUTION
This product only indicates the status of other
2-9450 telephones.
This is normal. To use, a line button must be
pressed after picking up the handset.
Is AC power supply plugged into an electrical
outlet and the telephone.
Check hookswitch: Does it fully extend from
the base when the handset is lifted.
Is a good 9 volt battery installed? Note: Dur-
ing power outages a 9 volt battery allows the
use of the handset for making phone calls.
Check Pulseflone switch. IS it in the Tone
position which may not be compatible with
your local dialing service from the Telephone
Company?
Try dialing with the switch in each position.
This is normal during pulse dialing as the
phone pulses the line to tell the telephone
office what number is dialed.
Is the handset cord inserted properly and
securely to the handset and telephone?
Is Mute on?
..
Check volume control setting. Pressina both
volume control buttons at th; same ti~e will
return the volume control to mid-range.
Check cords: Are they inserted properly and
securely? Are they damaged?
-..
,-:
Is ringer off? Is Do Not Disturb feature
activated?
This is normal. To answer a call pick
up the
handset and press the button fo~ the line that
is ringing. See page 10 in the Use and Care
Guide, Receiving Incoming Calls.
9 volt battery is low. Replace 9 volt battery.
9 volt battery is exhausted or not installed.
Replace or install 9 volt battery.