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Initial Setups: Call Options, continued
from 1 to 1000. This mode only recognizes 9 when dialed on touch-
tone phones. This feature is especially good for seeking a limited
number of volunteers, because PhoneTree will stop calling after the
number of desired 9 replies are received. [Recommended setting: OFF]
f. “Job Priority” enables you to specify whether your job is Low, Medium
(Mid), or High priority. Use Medium (Mid) for most call jobs, High for
when a job is urgent and needs to be completed quickly, and Low for
call jobs that aren’t as time-sensitive as most. If you select High, your
call job will precede all other current jobs and will be completed first.
[Recommended setting: Mid]
g. “Max Rings to No Answer” means the number of rings before
PhoneTree considers the call to be Not Answered. Select a value
between 3 and 8, keeping in mind that most answering machines will
pick up after the 4th ring. [Recommended setting: 7]
h. “Max No Answers” can be set from 1 to 15. PhoneTree will call a
number back this many times if it gets a busy signal or a No Answer.
PhoneTree automatically spreads these attempts out over the day.
[Recommended setting: 15]
i. “Max Length of Answering Machine Message (secs)” can be set
between 25 and 80 seconds. Change this only if you see “Ans Mach
OGM too long” in the Status report. [Recommended setting: 25]
j. “Pause this many seconds after the message finishes to permit
user time to press” is helpful if you are using the “Star to Repeat”
option—use it to assure that the member has enough time to press the
Star key. [Recommended setting: 0, when using Star to Repeat: 2]