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DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE
LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER
OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU MUST
CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-5626, TO
REQUEST A RETURN MERCHANDISE AUTHORIZATION (“RMA”)
NUMBER, BEFORE RETURNING THE PRODUCT (TRANSPORTATION
CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE
WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE NUMBER, A
BRIEF DESCRIPTION OF THE DEFECT AND A COPY OF YOUR SALES
RECEIPT AS PROOF OF YOUR ORIGINAL DATE OF PURCHASE. YOU
MUST ALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU
RETURN THE PRODUCT, OTHERWISE THERE MAY BE A LENGTHY
DELAY IN THE PROCESSING OF YOUR RETURN. WE STRONGLY
RECOMMEND USING A TRACKABLE FORM OF DELIVERY TO FRANKLIN
FOR YOUR RETURN.
Limited Warranty (outside U.S.)
This product, excluding batteries is guaranteed by Franklin for a period of one
year from the date of purchase. It will be repaired or replaced with an
equivalent product (at Franklin’s option) free of charge for any defect due to
faulty workmanship or materials.
Products purchased outside the United States that are returned under
warranty should be returned to the original vendor with proof of purchase and
description of fault. Charges will be made for all repairs unless valid proof of
purchase is provided.
This warranty explicitly excludes defects due to misuse, accidental damage,
or wear and tear. This guarantee does not affect the consumer’s statutory
rights.
REP-28522-00
P/N B 72011020