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Holding Calls
You can place a call on hold and retrieve it later. With a regular hold, you can
pick up the held call at your telephone or another user can pick the call up at a
telephone sharing the held call line appearance.
•
To place a call on hold,
1. PRESS HOLD (station button) OR SELECT
Hold
(interactive button).
•
To retrieve a held call,
1. PRESS line button of the held call (with
winking green light), OR INTERCOM for
intercom call held OR PRESS TAP.
2. SPEAK toward telephone OR LIFT handset
if privacy is desired.
NOTE: Unless you use your HOLD button to scroll through the calls on
hold, TAP always retrieves the last number placed on hold, regardless of
whether you have line appearance for the line on which the call is holding.
With an exclusive hold condition, you must pick up the held call at your
telephone; no other telephone has access to the call.
•
To place a call on exclusive hold,
1. PRESS HOLD twice.
•
To retrieve exclusive hold,
1. PRESS line button of held call (with winking green light), OR
PRESS TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
After a call has been on hold for the period of time (set by the installer of your
system), the system causes four quick hold recall tone bursts to sound at your
telephone, the flash rate of the line button becomes faster and the light becomes
orange. If the call is on exclusive hold, it will revert to manual hold after the
hold recall period.
Large Screen Display Speakerphone Station User’s Guide 19
GCA70-349 Answering Calls
Wednesday 19 11:36am
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Holding a Call