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Appendix
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
19
Appendix
18
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
In case of unsatisfactory operation, the end user shall promptly notify the Manufacturer at the
address set forth below in writing, giving full particulars as to the defects or unsatisfactory
operation.Upon receipt of such notice, the Manufacturer will give instructions respecting the
shipment of the product, or such other matters as it elects to honor this warranty as above pro-
vided.This warranty does not cover damage to the product during shipping and the
Manufacturer assumes no responsibility for such damage. All shipping costs shall be paid by
the customer.
This warranty extends only to the original end user and is not assignable or transferable.This
warranty is governed by the laws of the State of Utah, without regard to the conflicts of inter-
ests provisions thereof.
ClearOne Communications, Inc.
1825 Research Way
Salt Lake City, Utah 84119
Warranty
ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in
both materials and workmanship. Should any part of this product be defective,the
Manufacturer agrees, at its option, to:
• Repair or replace any defective part free of charge (except transportation charges) for a
period of two years from the date the end user is invoiced for the product, provided the end
user returns the product to ClearOne Communications or an authorized ClearOne dealer
according to the Product Return and Repair statement set forth below;
This warranty excludes assembled products not manufactured by the Manufacturer whether or
not they are incorporated in a Manufacturer product or sold under a Manufacturer part or
model number.
Product Return and Repair
1. Return to Seller if Purchased Through an Authorized Dealer
a.Proof of purchase date from reseller within warranty period must be provided by the end
user.
b.Seller may,at its discretion,provide an immediate exchange or repair or may return the
unit to the Manufacturer for repair.
2. Return to Manufacturer
a.An RMA (return merchandise authorization) number must be issued to the end user from
ClearOne technical support.
b.The end user must return the product to ClearOne with proof of purchase (showing pur-
chase date) for a warranty claim, and display the RMA number on the outside of the
shipping package.
THIS WARRANTY IS VOID IF:
A. The product has been damaged by negligence, accident, act of God, or mishandling, or has
not been operated in accordance with the procedures described in the operating and
technical instructions; or,
B. The product has been altered or repaired by other than the Manufacturer or an authorized
service representative of the Manufacturer; or,
C. Adaptations or accessories other than those manufactured or provided by the Manufacturer
have been made or attached to the product which, in the determination of the
Manufacturer,shall have affected the performance, safety or reliability of the product; or,
D. The product’s original serial number has been modified or removed.
NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PROD-
UCT. MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE
AMOUNT PAID BY THE END USER FOR THE PRODUCT. No person or entity authorized to
assume any obligation or other liability in connection with the products. No action, regardless
of form, arising out of or relating to the product or this warranty, may be brought by end user
more than two (2) years after the cause of action has accrued.
Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or
loss of revenue or property,inconvenience,or interruption in operation experienced by the end
user due to a malfunction in the purchased product. No warranty service performed on any
product shall extend the applicable warranty period.