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Your device MUST be registered with ClearCaptions to activate the
captioning feature.
The ClearCaptions Terms of Use apply, see www.clearcaptions.com.
If you have high-speed Internet access and the WAP is properly installed, you will be
prompted to register your device. You must register to access the captioning feature.
• If you already have a ClearCaptions account, press the “Sign in” button on top
of the registration page and enter your email address and password. You will be
prompted to enter the phone number you will use with your Ensemble on the next
page - please enter the 10 digits (including the area code).
1. Your device displays the registration page on the touch screen after it success-
fully connects to the Internet.
2. Touch the text box located under “First name”.
3. A keyboard will appear on the screen display.
4. Please complete the required elds and press “Finish”.
5. A new screen will be displayed, asking you to enter the phone number you are
using with your Ensemble; please enter in 10-digit format (no spaces).
6. You should receive a message that reads “Registration successful”.
You can choose to ignore the registration page at startup by pressing the “X” at the
top right of your screen; however, the captioning feature will be unavailable until your
device is registered with ClearCaptions.
• To register at a later time, press the “Settings” icon, then select “About Phone”.
• In the “About Phone” window, you will see a section called “ClearCaptions Device
ID”. This displays your Ensemble’s device identication number and status, whether
you are a registered or unregistered user.
• If your Ensemble is unregistered, press the “Register” button, and ll out the re-
quired elds.
• When complete, press “Finish”; you should see a “Registration Successful” message.
• If you do not see the “Registration successful” message, make sure all elds are
completed. If you require further help with your registration process, please call us
at 855-877-5904.
REGISTERING YOUR ENSEMBLE FOR CAPTIONING
You can also create your free ClearCaptions account by going to www.clearcaptions.
com on a computer/mobile device with Internet access.
About ClearCaptions
The ClearCaptions captioning service is a Federal Communications Commission
(FCC)-certied telephone service similar to closed captions for television. ClearCap-
tions is funded by the Telecommunications Relay Fund, an FCC-regulated program
funded by phone carrier collections from all telephone subscribers. The service is
provided free for U.S. residents who have a bona de hearing loss, and who have
difculty hearing on the phone (“qualied users”). When using the service, a live
operator provides captioning. By using ClearCaptions on your Ensemble phone, you
acknowledge you are a qualied user. You also agree not to use the captioning feature
on your Ensemble phone to make or receive calls while outside the United States or
its territories.
NOTE: Some customers will need to contact ClearCaptions Customer Care to
register. Residents of Nevada or any of the U.S. Territories (Guam, Puerto Rico, etc.)
should email their full legal name, street address including state and ZIP code as well
as date of birth to Support@ClearCaptions.com. A Customer Care representative
will assist with your registration within one business day.
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