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Using Basic Phone Functions
Using the Voicemail System
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 59
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Accessing Voicemail
If you have a voicemail box, you can retrieve messages from your phone or by
dialing into the voicemail system from another extension or phone number.
NOTE These options are available after you set up your voicemail box. See Setting Up
Your Voicemail Box, page 58.
Task Instructions
Accessing voicemail for
your primary personal
extension:
1. Press on your phone.
2. Enter your password, and then press .
Accessing other
voicemail boxes (Shared
Extensions, Shared
Lines, Hunt Groups, and
so on):
1. Press on your phone.
2. Alternatively, enter the extension number for the
Voicemail Pilot. Check with your phone
administrator for details.
3. Press for the main menu.
4. Enter the mailbox number, and then press .
5. Enter the password for this mailbox, and then
press . The default password is 12345, or
check with your phone administrator. The first
time that you use voicemail, you will be guided
through a short setup process to reset your
password and enable other features.
Using a group VM
monitor button (if
programmed for your
phone)
1. Press the feature button , which displays the
letters VM and the name of the group or line.
2. Press .
3. Enter the password (default 12345), followed by
. (If the mailbox is not yet set up, follow the
prompts.)
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