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Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition
OL-18613-01
Chapter 19 Do Not Disturb
How to Use the Do Not Disturb Feature
Using the Do Not Disturb Feature
You can activate Do Not Disturb using any of the following methods:
• Softkey
• Feature line key
• Cisco Unified CM User Options windows
After you activate DND, the phone status line displays Do not disturb is active, the DND line button
icon becomes an empty circle, and the light turns amber.
When you activate DND, you can still receive incoming call notifications on the phone as specified by
the incoming call alert settings in Cisco Unified Communications Manager administration, but the phone
will not ring, except for high-priority calls (such as Cisco Emergency Responder and MLPP calls).
Also, if you enable DND while the phone is ringing, the phone stops ringing.
Do Not Disturb Usage Examples
This section provides several examples of how calls get presented to phones with the Do Not Disturb
feature enabled for both the DND Ringer Off option and the DND Call Reject option.
• DND Ringer Off Option, page 19-11
• DND Call Reject Option, page 19-14
DND Ringer Off Option
The following examples use the DND Ringer Off option.
Normal Priority Call with DND Ringer Off Enabled on a Nonshared Line
Figure 19-1 shows the steps that are associated with DND when you place a normal-priority call to a
phone with DND Ringer Off enabled on a nonshared line:
1. Phone B activates DND. Phone B displays Do Not Disturb is active.
2. Phone A dials phone B.
3. Phone B beeps, and phone A receives ringback tone.