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Using Hold and Resume
Only one call can be active at any given time; all other calls must be placed on hold.
Tip Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid
putting a conference call on hold.
Transferring a Connected Call
Use the Transfer button to redirect a connected call. The target is the number to which you want
to transfer the call.
If you want to... Then...
Put a call on hold Press (Hold). The Hold button lights red. A call on hold remains
active even though you and the other party cannot hear each other.
You can answer or place another call while a call is on hold.
Return to the held call Press (lit Hold).
If you want to... Then...
Transfer a call without
talking to the transfer
recipient
During a connected call, press (Transfer) and enter the
target number.
When you hear the call ringing, press (Transfer) again.
Talk to the transfer recipient
before transferring a call
During a connected call, press (Transfer) and enter the
target number.
Wait for the transfer recipient to answer.
If the recipient accepts the transferred call, press (Transfer)
again.
To return to the original call, press (Hold).