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Using Basic Phone Functions
Forwarding Calls
Cisco Small Business IP Phone SPA 30X User Guide (SIP) 45
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STEP 4 Enter a number to which to forward all calls; for example, your voice mailbox,
another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required.
STEP 5 Press the ok softkey.
STEP 6 Press the save softkey.
Forwarding Calls When Your Phone is Busy
Using the star code:
Press *90 and enter the number to which to forward calls.
Using the Setup button (Cisco SPA 303):
STEP 1 Press the Setup button.
STEP 2 Scroll to Call Forward and press the select softkey.
STEP 3 Scroll to CFWD Busy Number and press the edit softkey.
STEP 4 Enter a number to which to forward all calls (for example, another extension, or an
outside line.) If forwarding calls to an outside line, be sure to use any access and
area codes required.
To enter “vm” (will connect to voice mail if this feature has been set up by your
phone administrator), press the Right navigation button, press the alpha softkey,
and enter letters using the keypad. Press the Left navigation button.
STEP 5 Press the ok softkey.
STEP 6 Press the save softkey.
Forwarding Calls When You Don’t Answer the Phone
Using the star code:
Press *92 and enter the number to which to forward calls.