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BT Converse 425 ~ Issue 3 ~ 2nd Edition ~ 23rd July ’03 ~ 5528
18
GENERAL INFORMATION
Guarantee
Your Converse 425 is guaranteed for a
period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Converse 425, or
any component thereof, which is
identified as faulty or below standard, or
fails as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished or repaired
product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the
point of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than by approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee
period:
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of purchase.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent,
TecLogic on 01672 564444 or a local
qualified repairer.
If you have to return your
Converse 425
Pack the unit securely, preferably in the
original packaging. All parts must be
returned. We cannot take responsibility
for goods damaged in transit.
General information