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BlueAnt V12 - FREQUENTLY ASKED QUESTIONS (FAQ)
A. General
1. What is the main difference between the V12 and other Bluetooth headsets?
2. What is included in the V12 package?
3. How does the V12 use the Bluetooth technology?
4. How do I handle calls when the V12 is connected?
5. Can I transfer an ongoing call back to my phone to continue it there?
6. How many devices can I pair to the V12?
7. Is my phone compatible?
8. What is the passcode/passkey of the V12?
9. Can I change the passcode of the V12?
10. Can I use voice activated dialing if my phone supports it?
11. Can I use the V12 to listen to music from my mobile?
12. How often should I charge my V12?
13. Can I use my V12 with my computer / laptop for VOIP applications?
14. Do I need to pair the devices every time I use them together?
B. Bluetooth
1. Is it safe to use Bluetooth devices, I have heard they can allow unauthorized
connections?
2. Can somebody else take control of my V12 if they are in range?
3. What is the difference between Handsfree and Headset Bluetooth Profi les?
4. How do I know if my devices are connected?
5. How far can my mobile be from the V12 and still remain connected?
6. Can other electrical devices cause interference with Bluetooth?
7. If I cup my hand over a bluetooth device the signal strength and quality suffers.
Why does this happen?
8. What Bluetooth devices can use a Bluetooth headset?
C. Troubleshooting
1. Why won’t my V12 go into pairing mode?
2. Why can’t I hear any sound from the Speaker?
3. Why is the V12 noisy and distorted?
4. My V12 worked great but now it won’t connect, what can I do?
5.
Why can the talk time and standby time differ from the products specifi cation?
6. Why does my phones battery not last as long as it used to?
7. I am having trouble pairing a second phone, what can I do?
8. How can I stay near the V12 but not have calls diverted through it?
9. My phone says “Bluetooth Module not found” what can I do?
10. I have a pda phone that pairs to the V12 but has trouble transferring calls, how
can I fi x this problem?
11. Why can’t I hear the dial tone from headset when I dial?
12. Voice dialing is not successful every time what can I do?
13. I have read all the solutions in this document but I still cannot get my V12 to
work properly, what can I do