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A. General
1. What is the main difference between the V12 and other Bluetooth headsets?
The V12 has a backlit LCD screen which provides the user with much information
about the status of the headset. Rather than relying on fl ashes of LED lights like other
headsets, the V12 tells the user exactly what it is doing in defi ned status symbols
and words. Displayed on screen is - Caller ID, battery and charge levels, volume
level, vibrate status, Bluetooth connection status, redial and voice dial status, the
phone that is connected (up to 5 devices can be paired) and received call history.
2. What is included in the V12 package?
In the box is the V12 headset, an AC adapter, one small and one large removable
ear hook, and a neck strap with a micro USB plug for easy, a User guide and a 2 year
warranty card.
3. How does the V12 use the Bluetooth technology?
Bluetooth is used to send and receive voice signals over radio waves between your
mobile phone and the V12. It allows the V12 to control phone calls on your mobile
phone remotely and to view incoming call numbers.
4. How do I handle calls when the V12 is connected?
For incoming calls fi rmly press the MFB button (multi-function button) once to answer
the call. For outgoing calls fi rmly press the MFB(3) button once to activate voice
dialing or dial as per normal from your phone and the call will transfer to the V12.
For redialing the last number called, press the MFB(3) for 3 seconds, redial will be
displayed on screen and a second beep is heard.
To terminate an ongoing call press the MFB(3) button once.
5. Can I transfer an ongoing call back to my phone to continue it there?
Yes, simply switch the V12 OFF by Pressing and Holding the MFB for 3 seconds and
the call will continue on the phone. Or transfer back to your phone using your phones
Bluetooth menu.
6. How many devices can I pair to the V12?
The V12 can store pairing information for 5 different phone phones/devices. It will
connect to the last used phone if it is on and in range. If you wish to connect another
paired phone select the V12 LCD in the phones Bluetooth menu. The V12 can only
connect to one phone at a time.
7. Is my phone compatible?
If your phone has Bluetooth it more than likely supports a Handsfree or Headset
Bluetooth profi le, and so will work with the V12. Check your phones manual or our
compatibility list on the BlueAnt website for up to date information.
8. What is the passcode/passkey of the V12?
The Passcode for the V12 is “0000”.
9. Can I change the passcode of the V12?
No, the passkey is inbuilt and cannot be changed.