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Troubleshooting
36 4602 SIP Telephone SIP Release 1.1 User’s Guide
The Web interface does not work, or
works intermittently.
Your company could be using a proxy
server. To bypass the proxy when
accessing your phone, follow the
Bypassing an Internet Proxy
procedure.
Your phone’s IP address might also
have changed since you last accessed
the Web interface. See Determining the
IP Address to ensure you are using the
proper URL address to connect to the
phone.
Speed dialing using the telephone
keypad does not work.
Your System Administrator may have
inadvertently activated a feature which
overrides the ability to speed dial.
Contact your System Administrator for
a resolution.
All other problems. Contact your System Administrator.
Problem/Symptom (continued) Suggested Solution (continued)