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Receiving a call
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Setting an interval for after-call work
The After Call Work feature allows you to have an interval of time
between disconnecting from one call and receiving another incoming
CCR Agent hunt group call. During the interval, any CCR Agent hunt
group calls are prevented but direct calls to your extension are
received.This feature prevents incoming hunt group calls for an interval of
time that is set by your system administrator.
To set an interval for after-call work:
To cancel after-call work:
Feature 1. Press the Feature soft key.
ACWrk
2. Press the ACWrk soft key.
The screen displays After Call
Work?
Yes
3. Press the Yes soft key.
The screen displays After Call Work
to confirm that incoming calls will be
prevented.
Feature 1. Press the Feature soft key.