AUVI Technologies PHIP65 IP Phone User Manual


 
Auvi Electronics N.A. warrants this product to the original purchaser to be free from defects in material and
workmanship, under normal conditions, for a period of 90 days for parts and labor and 1 year for parts only from
the date of original purchase.
Auvi Electronics N.A. agrees at our option during the warranty period to repair any defect in material or
workmanship or to furnish an equal product in exchange without repair charges during the fi rst 90 days. After
90 days, a fl at labor rate* will be charged and needs to be sent along with the product. All warranty services are
to be performed strictly by Auvi’s technical support staff.
To obtain service, return the unit in a PREPAID envelope to:
Auvi Electronics N.A.
5988 Mid Rivers Mall Drive, Unit 131
St. Charles, MO 63304
Attention: Warranty Services
To ensure proper service, follow these steps:
1. Pack the unit in a well-padded sturdy carton.
2. Enclose a copy of your sales receipt to validate the date of purchase.
3. Auvi Technologies will elect to repair or replace the product, free of repair charges during
the fi rst 90 days. After 90 days, a fl at labor rate* will be charged and needs to be sent along
with the product.
* Call Warranty Services at 636-447-4005
Note: This warranty does not cover any product which has been subject to damage due to an act of
God, misuse, neglect, accident, abuse, commercial use, mishandling, misapplication,
maladjustments of consumer controls, power surges, lightning damage, any presence of sand,
humidity or liquids, rental use of product, faulty installation, set-up adjustments, or modifi cation
of, or to, any part of the product, including the antenna. Normal wear and tear is also not
covered. Damage to external media such as DVD, CD, LP, and/or tape is not covered nor is the
cost incurred in shipping the unit for warranty repair. Under no circumstances shall Auvi
Technologies be liable for any loss (direct, indirect, incidental, foreseen, unforeseen, special, or
consequential) or for any damage arising out of, or in connection with, the use of this product.
Failure to include all necessary paperwork will result in the customer being charged for the
repair.
This warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than Auvi Electronics N.A., St. Charles, MO.
This warranty does not cover products sold AS IS or re-manufactured units. This warranty is valid only in the
United States.
This warranty gives you specifi c legal rights and you may also have other rights which vary from state to state.
IMPORTANT NOTICE: DO NOT RETURN THIS UNIT TO THE RETAIL STORE FOR SERVICE. REFER TO THE ABOVE
WARRANTY SERVICE INSTRUCTIONS.
PHONE: 636-447-4005 � www.auviworld.com � FAX: 636-447-4010
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