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Appendix
Troubleshooting
If you have difficulty with your headset, please try the
suggestions below. For customer service, visit our website at
www.telephones.att.com or call 1 (800) 222–3111.
In Canada, dial 1 (866) 288-4268.
My headset doesn't work at all.
Make sure the power cord is securely plugged in.
Make sure the battery connector is securely plugged into the
cordless headset.
Make sure the telephone line cord is securely and firmly
plugged into the headset base and the telephone wall jack.
Charge the battery in the cordless headset for at least 6 hours.
For optimum daily performance, return the cordless headset to
the headset base when not in use.
Reset the headset base. Unplug the unit's electrical power.
Wait for approximately 15 seconds, then plug it back in.
Allow up to one minute for the cordless headset and headset
base to reset.
You may need a new battery. Refer to pages 8-10 of this
user's manual.
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Appendix