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18
• If you cannot hear a dial tone when the headset is on, you
should adjust the quality of the corded handset audio first.
During a call, slide the LIFTER AUDIO ADJUST switch at the
side of the headset base from A to G until you obtain good
sound quality.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect a
different telephone. If there is no dial tone on that telephone
either, the problem is in your wiring or local service. Contact
your telephone service provider.
• Your line cord might be defective. Install a new line cord.
My corded phone is ringing, but my headset is not ringing.
• Make sure thatMake sure that LIFTER MODE light on the headset base is
on. Press the MODE button on the headset base to change
the mode.
• Make sure that the RING ON/OFF button on the lifter is turned
on. If the RING ON/OFF button is turned off, the headset does
not ring.
• If the speaker of your corded phone is not located under
the lifter, install the auxiliary ring detector. See page 11
for instructions.
• It may be necessary to adjust the sensitivity level of the ring
detector. See page 12 for instructions.
• If an auxiliary ring detector is used, make sure its cord is
completely plugged into the handset lifter.
• Make sure all cords and the telephone line cord are plugged
into the appropriate outlets.
• Make sure your headset is charged.
Troubleshooting
Appendix