AT&T E5934B Answering Machine User Manual


 
48
Appendix
Incomplete 
messages
If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after four minutes.
If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
If the caller's voice is very soft, the system may stop recording and
disconnects the call.
Difficulty hear-
ing messages
Press VOLUME ^ to increase speaker volume.
System does 
not answer after 
correct number 
of rings
Make sure that the answering system is on (see page 28).
If toll saver is activated, the number of rings changes to 2 when you
have new messages waiting (see page 32).
In some cases, the system may be affected by the ringing system
used by the local telephone company.
If the memory is full or the system is off, the system will answer after
10 rings.
CL flashes in 
message win-
dow
You need to reset the answering system clock (see page 29).
System does 
not respond  
to remote  
commands
Make sure to enter your remote access code correctly (see page 36).
Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while
your announcement is playing. Try waiting until the announcement is
over before entering the code.
There may be noise or interference on the phone line you are using.
Press dial-pad keys firmly.
Troubleshooting
System does 
not record  
message
Make sure answering system is on (see page 28).
Make sure announcement only is off.
Announcement 
message is not 
clear
When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.
Make sure there is no background noise (TV, music, etc.) while you
are recording.