Filter
Top Products
62
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of the manufac-
turer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates
or electronic serial numbers have been removed, altered or rendered illeg-
ible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and instal-
lation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1 (800) 222-3111.
In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service,
please review the user’s manual - a check of the PRODUCT controls and fea-
tures may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you, transportation, delivery or handling charges prepaid. The man-
ufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs for
the repair of products that are not covered by this limited warranty.