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About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different
types of voice messages: those left on its built-in digital
answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages
and voicemail messages are separate. Each alerts you
to new messages differently.
If and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to your voicemail, you
typically dial an access number provided by your telephone service provider,
followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below. To learn how to program your
voicemail settings, contact your telephone service provider. Then, if you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Answering system new message indication
The handset screen shows , XX New message(s) and
the /PLAY/STOP indicator on the telephone base
flashes when there are new answering system messages.
To listen to the messages, press MENU/SELECT twice on
the handset or press /PLAY/STOP on the telephone
base (page 62).
NOTE: After reviewing new message(s), the number of old
message(s) appears on the message window.
Answering system
HANDSET 1
10:21
AM
10/15
ANS ON
1 New message
BASE
New voicemail
MSG #
01
10:21
AM
10/15
BASE
1 New message
MSG #
01
10:21
AM
10/15
HANDSET 1
10:21
AM
10/15
1 New message