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IN CASE OF DIFFICULTY
• Place the handset in the base,
and check to make sure the
CHARGING light is on.
Unplug the AC adapter from the
outlet, wait 15 seconds, then plug
it in again. The CHARGING light
should go on. Wait another 15
seconds, then pick up the handset
and press P. The phone
should operate properly. If it
does not, try the next step.
• Pick up the handset, open the
battery compartment, and unplug
the battery pack. Wait 15
seconds, then reinstall the battery
pack, close the battery compart-
ment, place the handset in the
base, and check to make sure the
CHARGING light is on. Wait
another 15 seconds, then pick up
the handset and press P.
The phone should operate
properly.
If you have no dial tone, check all the
previous suggestions. If you still do not hear
a dial tone, disconnect the phone and try
another phone in the same jack. If there is no
dial tone on that phone either, the problem is
probably in your wiring or local service. Call
your local telephone service company.
If you hear noise or interference when
using the phone
• You may be out of range. Move
closer to the base.
• Press and release C to change
to another of the 25 channels available.
If the noise is exceptionally loud,
move closer to the base before
changing channels.
• Household appliances plugged into
the same circuit as the base can
sometimes cause interference. Try
moving the appliance or the base to
another outlet.
• The layout of your home or office
might be limiting the operating range.
Try moving the base to another
location, preferably on an upper floor.
4
If you have difficulty operating this phone,
try the suggestions below. If you still
have trouble, call 1 800 722–9125.
If the phone does not work at all, check
these items first
• Make sure the power cord is plugged
into the base and an electrical outlet
not controlled by a wall switch.
• Make sure the telephone line cord is
plugged firmly into the base unit
and the telephone jack.
• If the phone does not beep, or beeps
four times when you press P,
the batteries might need recharging.
• If the handset LOW BATTERY light
is flashing, the batteries need
recharging.
• Make sure the battery pack is
installed correctly.
• If the battery pack will not charge,
try cleaning the charge contacts with
an eraser. If the battery pack will
still not charge, replace it with
Replacement Battery 4051.
• If the above suggestions do not solve
the problem, try resetting the
security code (see next section).
If you hear a two-beep signal when you
try to use the handset
• The handset and base are not
communicating properly. You might
be out of range while attempting to
dial. Move closer to the base and try
the call again.
• If moving closer to the base does
not help, the handset and base
might be set to different security
codes. To reset the security code, try
the following:
• Place the handset in the base,
and check to make sure the
CHARGING light is on. Wait
15 seconds, then pick up the
handset and press P. The
phone should operate properly.
If it does not, try the next step.
• Make sure the base antenna is upright.
• Disconnect the base from the tele-
phone jack and plug in a corded
telephone. If you still hear noise or
interference, the problem is probably
in your wiring or local service. Call
your local telephone service company.
If the phone does not ring when you receive
a call
• Make sure the Handset Ringer ON/
OFF switch is set to ON.
• Make sure the telephone line cord is
connected firmly to the base and the
telephone jack.
• Make sure the power cord is plugged
into an outlet not controlled by a wall
switch.
• You might be too far from the base.
Move closer to the base.
• You might have too many extension
phones on your telephone line to allow
all of them to ring. Try unplugging
some of the other phones.
• Press C to change to another
channel.
If your telephone misdials or you don’t hear
the other person right away
• It might take a few seconds for your
handset to find a good connection to
the phone system. While it is search
ing, the PHONE light blinks rapidly.
Do not start dialing until the PHONE
light is on steadily.
• If you have dial pulse (rotary) service,
you’ll need to set the dial mode to dial
pulse. Press P, p, #,
#, #, 3.
• If you have TONE service and you
hear strange clicks while you are
dialing, you’ll need to set the dial
mode to touch tone. Press P,
p, #,#, #, 8.
If the Message Light flashes rapidly
• If the system does not play messages
when you press P, check
the cassette to see if it is broken or
jammed. If so, replace the cassette,
then press P to reset the
system.