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System Does Not Respond To Remote
Commands
• Make sure you are calling from a
touch tone phone. When you dial a
number, you should hear tones. If you
hear clicks instead, the phone is not a
touch tone telephone.
• The answering system may not detect
the Remote Access Code while your
announcement is playing. Try waiting
until the announcement is over before
entering the code.
• There may be noise interference on
the phone line you are using. Press
dial buttons firmly.
• Make sure you are entering your
Remote Access Code correctly.
• You might be calling from a phone
that sends tones too short for your
answering system to detect.
• If there are many messages recorded,
the system may take longer than usual
to respond.
System Does Not Answer After Correct
Number of Rings
• If the Toll Saver feature is on, the
number of rings changes from four to
two, or six to four, when you have
new messages waiting.
• In some cases, the system might be
affected by the ringing system used
by the local telephone company.
• If the system’s memory is full or the
system is off, the system answers after
10 rings.
• When Number Announce is on and
Number of Rings is set to 2, system
answers after three rings so it can
announce caller’s number.
• If Announce Only is selected and no
announcement is recorded, system
answers after 10 rings and announces
“No announcement.”
Message Window Is Blank
• Make sure the power cord is securely
connected (and threaded through the
strain relief tab) to both the answering
system and an electrical outlet not
controlled by a wall switch.
• Press O to make sure the system
is on.
Message Window Displays
Delete
CL Clock needs to be reset
––
Flashing – System busy or in use
— OR —
Steady – System in Remote Access
mode
F Memory is full
No Dial Tone
Make sure all plugs are connected
properly. Check the line cord connections
at the modular jack and at the telephone.
Also check the coiled handset cord
connections at both ends.
Call Cannot Be Dialed, or
Is Dialed Slowly
• If you have pulse dialing service, you
cannot dial numbers with the dial
mode set to tone. See “Dial Mode” in
the TELEPHONE OPERATION section
of this manual for instructions. Set the
dial mode to pulse, then hang up and
dial again.
• If you have tone dialing service, you
may be able to use either tone or pulse
dialing mode. If you set the dial mode
to tone, numbers are dialed much more
quickly.
Telephone Does Not Ring
• Make sure the ringer volume is not
turned off. If the RINGER OFF light is
on, press VOLUME + to adjust the
ringer volume (see “Ringer Volume”
under TELEPHONE OPERATION for
details).
• If there are several other telephones
on the same line, try disconnecting
some of the other telephones. Having
too many telephones connected can
create problems such as low ringer
volume, or impaired sound quality
during calls.
Power Failure Recovery
If the system is disconnected from AC
power it will not operate unless you have
installed four fresh AA alkaline batteries.
Your announcement and messages are
retained in memory during a power failure
even without batteries, but you will need
to reset the clock.
If the message window displays CL, you
need to reset the clock. See the
instructions on the bottom of the unit.
IN CASE OF DIFFICULTY