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Operational Features
5-162 41-001160-00, Release 2.1, Rev 04
IP Phone Administrator Guide
Operational IP Phone Features
Using the Park Call/Pickup Parked Call Feature
Use the following procedures on the IP phones to park a call and pick up a parked
call.
IP Phone UI
Step Action
Parking a Call
1 While on a live call, press the "Park" softkey.
2 Perform the following for your specific server:
If the call is parked successfully, the response is either a greeting voice confirming that the call was
parked, or a hang up occurs. The parked call party will get music on hold.
3 If the call fails, you can pick up the call (using the next procedure) and press the "Park" softkey again
to retry step 2.
Picking up a Parked Call
4 Pick up the handset on the phone.
For Asterisk Server:
- Server announces the
extension number where the call
has been parked. Once the call is
parked, press the y key
to complete parking.
For BroadWorks Server:
- After you hear the greeting from
the CallPark server, enter the
extension where you want to
park the call.
For Sylantro Server:
- Enter the extension number
where you want to park the call,
followed by "#" key.
For ININ Server:
- Enter the extension number
where you want to park the call,
followed by "#" key.