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Model 53i IP Phone User Guide
Handling Calls
Handling Calls
When you are connected to a call, you can use the hard keys or
programmable keys on the phone to place a call on hold, transfer a call, or
conference.
Placing a Call on Hold
When you place a call on hold, only your phone can retrieve the call.
To place a call on hold
1. Connect to the call (if not already connected).
2. Press the Hold key.
The line/call appearance light will begin to flash slowly and after a short
time the phone will beep softly to remind you that you still have a call on
hold. The screen displays "Call Held" with the line number the call is held
at the phone.
Note: The phone will not beep to remind you that you still have a call on hold if you
are connected to another call.
When on Hold
To let your caller know that they are still on hold, music plays softly (if this
has been set up for your system). The call/line appearance light for the line
you are on remains solid to indicate that you are still connected.
Automatic Hold
When juggling between calls, you do not have to press the hold button to
go from one call to the next. The phone automatically puts your current call
on hold as soon as you press a new line/call appearance button. If you have
more than one call on hold, you can reconnect to a held call by pressing the
line/call appearance button where that call is being held. Press
N to
disconnect the call.
IP Phone UI
Jun 8 2:55pm
Call held
John 1051
01:17