IP-PT
• CTI
application software must be installed on the connected PC. In addition, some features may require a
KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced
Version.
• When using an IP-GW4 card, the firmware (not LPR software) of the card must be version 1.400 or later.
• Application Programming Interface (API)/Protocol
Software used for CTI must support the following protocol(s):
Type API/Protocol
First Party Call Control
• TAPI 2.1
Third Party Call Control
• ECMA CSTA Phase 3
• TAPI 2.1
• Operating
system requirements for PCs or CTI Servers vary by the CTI software being used. Refer to your
CTI software documentation for more information.
• Third Party Call Control cannot be performed when two or more CTI servers are connected to the PBX.
[IP-PT Call Control]
• A PC connected directly to an IP-PT cannot be used for First Party Call Control.
• IP-PTs do not support the use of PC Phone or PC Console software on a connected PC.
Installation Manual References
KX-TDA50
2.3.3 IP-GW4 Card (KX-TDA5480)
2.6.4 First Party Call Control CTI Connection
2.10.1 Connection of Peripherals
KX-TDA100/KX-TDA200
2.3.1 MPR Card
2.6.6 CTI-LINK Card (KX-TDA0410)
2.7.4 First Party Call Control CTI Connection
2.10.1 Connection of Peripherals
KX-TDA600
2.3.1 EMPR Card
2.8.7 CTI-LINK Card (KX-TDA0410)
2.9.4 First Party Call Control CTI Connection
2.13.1 Connection of Peripherals
PC Programming Manual References
3.30 [1-1] Slot—Card Property - CTILINK (KX-TDA100/KX-TDA200/KX-TDA600 only)
4.8 [2-6-1] Numbering Plan—Main—Features—
Dial Information (CTI)
4.17 [2-9] System Options—Option 6 (CTI)
Document Version 2008-11 Feature Manual 65
3.1.21 CTI (Computer Telephony Integration)
