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Appendix
Problem Suggestion
The answering system
does not record
messages.
• Make sure the answering system is on.
The messages on the
answering system are
incomplete.
• If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after four minutes.
• If the caller pauses for more than ve consecutive seconds, the system stops recording and
disconnects the call.
• If the memory on the system becomes full during a message, the system stops recording and
disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The messages on
the system are very
difcult to hear.
• Press / /VOLUME on the telephone base to increase the speaker volume.
The answering system
does not respond to
remote commands.
• Make sure your remote access code is correct (page 32).
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code when the announcement is
playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the keypad keys rmly
when dialing.
Troubleshooting