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16
Troubleshooting
Problem Suggestion
I hear other calls
when using the
telephone.
• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still
hear other calls, the problem is probably in the wiring or local service. Call your local telephone
company.
I hear noise in the
handset, and none of
the keys or buttons
work.
• Make sure the telephone line cord is plugged in securely.
My caller ID features
are not working
properly.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID service.
• If you subscribe to DSL service, install a noise lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for lter information.