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15
Appendix
Troubleshooting
Problem Suggestion
There is interference
during a telephone
conversation.
-OR-
My calls fade out
or cut in and out
when I am using the
cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can
cause interference. Try moving the appliances or telephone base to another outlet.
• Other electronic products can cause interference to your telephone. Try installing your telephone
as far away as possible from the following electronic devices: wireless routers, radios, radio
towers, pager towers, intercoms, room monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience
static on your telephone while the microwave oven is in operation. Do not install this telephone in
the same outlet or near a microwave oven.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/
surge protector) into a different location. If this solves the problem, re-locate your telephone or
modem farther apart from each other, or use a different surge protector.
• The layout of your home or ofce might be limiting the operating range. Try moving the telephone
base to another location, preferably a higher location for better reception.
• Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls
are still not clear, the problem is probably in the wiring or local service. Contact your local service
company (charges may apply).
• Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for lter information.