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Advanced Operation
In Case Of Difficulty
If you have difficulties in operating your phone, the suggestions below should
solve the problem. If you still have difficulties after trying these suggestions,
call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Tele-
communications Canada Ltd. at 1-800-267-7377.
The Phone Doesn’t Work At All
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone wall jack.
• Make sure the battery is properly charged. If you get a LOW BATTERY mes-
sage or indication, the battery needs charging.
No Dial Tone
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local tele-
phone company.
You Get Noise, Static, Or A Weak Signal Even When You’re Near The
Base Unit
• Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try to move the appliance or the Base Unit to
another outlet.
You Get Noise, Static, Or A Weak Signal When You’re Away From The
Base Unit
• You may be out of range. Either move closer to the Base, or relocate the Base
Unit.
• The layout of your home may be limiting the range. Try to move the Base Unit
to another position.
The Handset Does Not Ring When You Receive A Call
• Make sure you have the ringers activated. Refer to the section(s) on Ringer
Volume in this User's Manual.
• Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone jack. Make sure the power cord is plugged in.
• You may be too far from the Base Unit.
• You may have too many extension phones on your telephone line to allow all
of them to ring. Try to unplug some of the other phones.
You Hear Other Calls While Using Your Phone
• Disconnect your Base Unit from the telephone jack, and plug in a corded
telephone. If you still hear other calls, the problem is probably in your wiring
or local service. Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work
In Case Of Difficulty