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49
Appendix
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
Make sure the handset is placed in the telephone base or charger(s) correctly. The handset
CHARGE light should be on.
Remove the battery from the handset and then re-install it in the handset. Put the handset
back to the telephone base or charger(s) and charge for 16 hours.
If the handset is in the charger or in the telephone base but the handset
CHARGE light is not
on, see The CHARGE light is off in this section.
It may be necessary to purchase a new battery. Please see the Battery section of this user’s
manual (page 46).
The telephone might be malfunctioning. Please see the
Warranty section of this user’s manual
(page 59) for further instruction.
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The CHARGE light is
off.
Clean the charging contacts on the handset(s) and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cords are plugged in correctly and
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.
The telephone might be malfunctioning. Please see the
Warranty section of this user’s manual
(page 59) for further instruction.
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Troubleshooting