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Highlight the desired destination of your intercom then press OK. Your screen
will display CALLING HANDSET 1, CALLING BASE, or PERFORMING GLOBAL
PAGE.
The recipient's screen will display INTERCOM FROM HANDSET_, INTERCOM
FROM BASE or GLOBAL CALL FROM HANDSET_, or GLOBAL CALL FROM
BASE.
The recipient presses INTERCOM/TRANSFER on the Handset or Base to
engage in conversation with the person initiating the page.
NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond
by pressing INTERCOM/TRANSFER on the Handset or Base will be able
to talk to you via the intercom
. Others can join the ongoing intercom call
by calling one of the parties involved in the intercom. The unit beeps
whenever a party joins an ongoing call.
Handset and Base Operation
Announced Transfer:
You can perform an announced transfer (call and advise another extension)
of an active call by doing the following steps:
• Handset or Base must be on an active call.
• Place the active call on HOLD.
• Press the INTERCOM/TRANSFER on the Handset or Base; scroll to the
desired destination of your transfer. Then press OK.
• When the other extension answers the intercom call, explain they have
an active call waiting.
• Either extensions press INTERCOM/TRANSFER on the Handset or Base
to end the intercom call.
• The other extension presses the apporiate LINE key (or the apporiate
LINE key then HANDSFREE) on the Handset, or the apporiate LINE
key then SPEAKERPHONE (or HEADSET) on the Base to pick up the
call on hold.
Transferring Calls
You can transfer calls on the 20-2432 system from the Base to Handset or
Handset to Base.
Blind Transfer
You can directly transfer any active call to another 20-2432 extension without
notification by doing the following steps:
• Handset or Base must be on an active call.
• Press the INTERCOM/TRANSFER on the Handset or Base; scroll to the
desired destination of your transfer. Then press OK.
• When the other extension answers, the call will automatically be
connected to that extension.
• An unanswered call will be placed on hold to the originating Handset/
Base if not answered within 30 seconds and ring back in 5 minutes.
Handsfree Speakerphone Operation
Your 20-2432 Handset has a built-in handsfree Speakerphone. This feature
allows you to stand the Handset upright on a table or desktop and have
handsfree conversations. For more information, refer to MAKING CALLS
in HANDSET AND BASE OPERATION.
Advanced Operations