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Symptom Suggestion
After a power failure, the • Record your personal outgoing message again. The default message should remain.
outgoing message is deleted.
No sound on the base unit • Adjust the speaker volume on the base unit.
speaker during call monitoring
or message playback.
Cannot access remote call-in • Make sure you're using the correct PIN code.
features from another • Make sure that the touch-tone phone you're using can transmit the tone for at least two
touch-tone phone. seconds. If it cannot, you may have to use another phone to access your messages.
Handset No. 1 or No. 2 is not • Make sure the battery pack is connected to the handset and fully charged.
working (XSA1255+1 only). • Re- register the non- functional handset.
Unavailable message is • Make sure the other handset is not already in use. Both handsets cannot be in talk mode at
displayed on the LCD screen the same time.
of the handset (XSA1255+1 • Place the handset in the main base for at least 5 seconds to re- register to the main base.
only). • Make sure the handset is not too far from the main base when trying to use.
The handset doesn't • Re- register both handsets
communicate with the main
base or the other handset
(XSA1255+1 only).
No 3- way conversation • Only one handset at a time can talk with an outside caller. To allow the other handset to talk
to the caller, transfer the call.
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ADDITIONAL INFORMATION