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Symptom Suggestion
The handset doesn’t ring
or receive a page.
Make sure that you are not too far from the base.
Make sure that your handset is registered to the main base unit.
Charge the battery in the handset for 15 to 20 hours by placing the handset on the
base or charging cradle.
Change the Digital Security Code (see Changing the Digital Security Code on
page 5
0).
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The handset doesn’t
communicate with other
handsets (Multi-handset
packs only).
Change the Digital Security Code (see Changing the Digital Security Code on
page 5
0).
•
An extra handset can’t
join the conversation
(Multi-handset packs only)
.
Make sure there are not two handsets already using the conference feature.
Make sure that another handset is not in privacy mode.
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•
The answering system
does not work.
Make sure the base is plugged in.
Make sure that the answering system is turned on.
Make sure that the message record time is not set to announce only.
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Time stamp cannot be heard.
Make sure you have set the time (see Setting the Day and Time on page 38).•
Messages are incomplete.
Incoming messages may be too long. Ask callers to leave a brief message.
The memory may be full. Delete some or all of the saved messages.
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•
There is no sound on the
base or handset speaker
during call monitoring or
message review.
Adjust the speaker volume on the base or handset.
Make sure the call screen feature is set to on.
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•
Cannot access answering
system from a remote
phone.
Make sure you are using the correct PIN number.
Make sure that the touch-tone phone you’re using can transmit the tone for at least
two seconds. If it cannot, try using a different touchtone phone.
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