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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your
problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).
Symptom Suggestion
The charge/ in use LED or • Make sure the AC adapter is plugged into the cradle and wall outlet.
charge LED won't illuminate • Make sure the handset is properly seated in the cradle.
when the handset is placed • Make sure the charging contacts on the handsets, main base and charging cradle are
in the cradle. clean.
Interference. The audio • Move the handset and/ or main base away from metal objects or appliances and try again.
sounds weak and/or • Press the select/channel key to help eliminate background noise.
scratchy. • Make sure that the handset is not too far from the main base.
• Make sure Audio Boost is turned off to help eliminate noise amplification.
Can't make or receive • Re- register both handsets (see page 11).
calls. • Check both ends of the telephone cord.
• Make sure the AC adapter is plugged into the main base and wall outlet.
• Disconnect the AC adapter for a few minutes. Then reconnect it.
• Change the digital security code (see page 33).
• Make sure that the handset is not too far from the main base.
• Check the dialing mode used by your telephone company.
The handset doesn't ring • Re- register both handsets (see page 11).
or receive a page. • The battery pack may be weak. Charge the battery for 15- 20 hours.
• The handset may be too far from the main base.
• Place the main base away from appliances or metal objects.
• Change the digital security code (see page 33).
• Check the battery pack to ensure there is a secure connection.
• Make sure ringer volume isn't set to "off."
ADDITIONAL INFORMATION