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[ 55 ]ADDITIONAL INFORMATION
ADDITIONAL
INFORMATION
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The status LED won't
illuminate when the handset
is placed in the base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The Caller ID does not
display.
Suggestion
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and base are clean.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to a different location away from metal
objects or appliances and try again.
• Press delete/ch in the Talk mode to help eliminate background noise.
• Make sure that the handset is not too far from the base.
• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (See page 53).
• Make sure that the handset is not too far from the base.
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your Caller ID service
is current.
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