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22 - English
Audio issues Possible solutions
There’s a lot of
noise or static
on the line
x
Check for interference from appliances (microwave ovens, TVs,
etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
Move the handset or base away from the interference source.
x
Try to adjust the audio tone. During a call, press
TONE
to cycle
through the three audio tone options:
Low Tone
,
Natural Tone
(recommended for hearing aid users), or
High Tone
. (The tone
setting appears in the display as you do this.)
x
If you use a telecoil hearing aid, turn on T-coil mode (see page 9).
x
If you have any service that uses the phone line, add a DSL or
telephone line filter (see page 23).
Caller ID problems Possible solutions
Caller ID information
does not display.
x
Let calls ring twice before answering.
x
Make sure your Caller ID service is active.
Caller ID displays
briefly and then clears.
x
You may have to change the line mode. Contact
Customer Service for instructions.
Caller ID displays, but
I can't hear the CID
announcements.
x
Making sure Caller Announce (Text-To-Speech) is
turned on (see page 13).
x
Increasing the ringer volume so the CID announcements
are louder.
Multi-handset problems Possible solutions
I can’t transfer calls.
x
Reset all the handsets (see page 23).
Two handsets can’t talk to a caller.
x
See if any handset is in Privacy Mode.
A handset says
Unavailable
.
x
Move the handset closer to the base.
x
See if any handset is in Privacy Mode.
x
Reset the handset (see page 23).
I can’t register a new handset.
x
Reset the handset (see page 23).
x
See if you have 12 registered handsets.
Answering system problems Possible solutions
The answering system does
not work.
x
Make sure the answering system is on.
x
Make sure the base is plugged in.
The system won't record
messages.
x
See if
Record Time
is set to
Announce Only
.
x
Delete messages (memory may be full).
A handset can't access the
answering system.
x
See if another handset is using the system.
x
Make sure the phone is in standby.