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22 - English
A handset can make calls,
but it won’t ring.
Make sure the ringer is turned on.
Make sure Silent Mode is turned off (see p.
13).
A handset is not working.
Charge the battery for 15-20 hours.
Check the battery connection.
The phone keeps ringing
when I answer on an
extension.
You may have to change the line mode.
Contact Customer Service for instructions.
Audio issues Possible solutions
Callers sound
weak or soft.
Move the handset closer to the base.
Keep the handset’s battery fully charged.
Increase the earpiece volume.
There’s a lot of
noise or static on
the line
Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors,
WiFi equipment, etc.). Move the handset or base away
from the interference source.
If you use a telecoil hearing aid, turn on T-coil mode
(see p. 8).
If you have any service that uses the phone line, add a
DSL or telephone line filter (see p. 23).
Caller ID problems Possible solutions
No handsets display
Caller ID information.
Let calls ring twice before answering.
Make sure your Caller ID service is active.
Caller ID displays briefly
and then clears.
You may have to change the line mode.
Contact Customer Service for instructions.
Multi-handset problems Possible solutions
I can’t transfer calls. Reset the handset (see p. 24).
Two handsets can’t talk to a caller.
See if any handset is in Privacy
Mode.
A handset says
Unavailable
.
Move the handset closer to the base.
See if any handset is in Privacy
Mode.
I can’t register a new handset.
Reset the handset (see p. 24).
See if you have 12 registered
handsets.