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Troubleshooting
If your ANA 9710 Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable
to resolve the problems, contact your PBX Administrator.
Note: Do not attempt to service this unit yourself. All service must
be done by qualified service personnel.
Problem Suggestion
Charge light won’t come
on when Handset is
placed in Charging Unit.
•
Make sure the AC Adapter is plugged
into the Charging Unit and wall outlet.
•
Make sure Handset is properly seated
in Charging Unit.
•
Make sure the Battery Pack is
properly placed in the Handset.
•
Make sure that the charging contacts
on the Handset and Charging Unit are
clean.
Conversation
interrupted frequently.
•
Make sure that the Base Unit antenna
is fully vertical.
• Move closer to the Base Unit.
Warning tone and NO
SERVICE message.
• Move closer to the Base Unit.
Handset doesn’t ring.
• The Battery Pack may be weak.
Charge the Battery Pack for 5-6
hours.
•
Make sure the Base Unit antenna is
fully vertical.
•
The Handset may be too far away
from the Base Unit.
•
Ensure the Ringer ON/OFF switch is
in the ON Position.
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