Toshiba CTX Telephone User Manual


 
The Basics
Hold
18 Strata CTX DKT/IPT Telephone 11/03
Hold
1. To place a call on hold, press +ROG. Your LCD shows the line on hold. The held
Lines LED flashes green while appearances of the line at other stations flash red.
To return to the held call, press the held
/LQHbutton.
If you do not return to the held call within a specified time, it rings back to your
telephone. The call remains camped-on to your station indefinitely.
If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
Note See the Call Pickup section to pick up a call on hold from another extension.
Exclusive Hold
This feature enables you to place a call on hold so that only you can retrieve it.
While on a call, press +ROG twice. That lines LED flashes green while
appearances of the line at other stations are steady red (in use).
Automatic Hold
This feature enables you to place a call on hold by pressing another /LQH button no
need to press
+ROG. Make sure this feature is programmed on your system; if not,
existing calls will drop.
While on a call, press another extension button to receive/originate a new call. The
accessed lines LED flashes (in-use). The first call is put on hold and your
extensions LED flashes. You can also switch between calls without having to
press
+ROG.
Consultation Hold
1. While on a call, press &QI7UQ. The call goes on hold.
2. Dial another line.
3. Transfer the call or return to the held call by pressing its
/LQH button.