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Strata CTX28 Voice Processing User Guide 06/04 77
Glossary
This glossary defines frequently-used voice processing system features and functions.
Term Definition
Busy Greeting
You can select your custom busy or the system busy greeting
for callers to hear when your telephone is busy. If you do not
record your custom busy greeting, the system busy greeting
automatically plays.
Call Record
You can record a live call into your mailbox from your Strata
CTX telephone.
Call Screening
Call Screening operates in on/off mode. When on, your voice
mail system asks callers for their name and company. Without
the caller’s knowledge, the system relays that information to
you. You can decide to receive the call, let the call forward to
your mailbox, or transfer the call to another extension with or
without announcement.
Caller
Someone who calls into the voice mail system. A caller can
obtain information, leave a message for someone, and/or
provide information.
Called Party
The telephone user the caller reached. See “User.”